Shipping policy

Shipping Policy

AT TWOVANTA.CO, WE STRIVE TO ENSURE TIMELY AND RELIABLE DELIVERY OF ALL ORDERS. PLEASE REVIEW OUR SHIPPING POLICY BELOW FOR DETAILS ON PROCESSING TIMES, SHIPPING RATES, AND DELIVERY ESTIMATES.

Processing Times

ORDERS ARE TYPICALLY PROCESSED WITHIN 1-3 BUSINESS DAYS (EXCLUDING WEEKENDS AND HOLIDAYS). ONCE YOUR ORDER IS PROCESSED, YOU WILL RECEIVE A CONFIRMATION EMAIL WITH TRACKING INFORMATION. HIGH-DEMAND PERIODS MAY RESULT IN SLIGHT DELAYS.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary:

• Standard Shipping: 5-10 business days

• Expedited Shipping: 2-5 business days

• Overnight Shipping: 1-2 business days

Delivery times may be affected by factors such as customs delays, weather conditions, or carrier disruptions.

International Shipping

We offer international shipping to select countries. Customers are responsible for any customs fees, duties, or taxes imposed by their country. International delivery times vary based on location and customs processing.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package through the carrier’s website. Please allow up to 24 hours for tracking updates to appear.

Lost or Delayed Shipments

If your order is delayed beyond the estimated timeframe, please contact the carrier first. If the issue persists, reach out to our support team at 2vantaCo@gmail.com. We will assist in locating your package or providing a resolution.

Address Errors & Undeliverable Packages

Ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, reshipment fees may apply.

Returns & Refunds

SINCE OUR PRODUCTS ARE HIGHLY SOUGHT-AFTER, WE HAVE A ZERO REFUND OR EXCHANGE POLICY, UNLESS THE PRODUCT IS CLEARLY DEFECTIVE OR FAULTY.
PLEASE READ OUR SIZING CHART CAREFULLY AND IF YOU ARE UNSURE WHAT SIZE TO SELECT
FEEL FREE GET IN CONTACT WITH US

For any shipping-related inquiries, contact us at 2vantaCO@gmail.com.